LUSTRUS EARRINGS

• We gladly accept returns and exchanges. Just contact us within 3 days of delivery & Ship items back within 7 days of delivery.

• We don’t accept cancellations. But please contact us if you have any problems with your order.

• The following items can’t be returned or exchanged, unless they arrive damaged or defective:
  – Custom or personalized orders
  – Earrings if opened
  

• Buyers are responsible for return shipping costs. If the item is not returned on its original condition, the buyer is responsible for any loss in value.

• If you return the item, make sure you send back it in the same shipping envelope or box and inform the employee that is a RETURN, in order we to receive it without custom taxes. Otherwise we can’t accept it.

For our jewelry we use only the finest quality materials.

We produce jewelry made of solid 925 sterling silver (Nickel free). For gold plating we use 24K gold. We also have a small collection of brass & stainless steel jewelry.

Sterling silver tarnishes when exposed to salty air, chlorine, sulfur, humidity, perspiration, cosmetics, household bleach and other strong chemicals. This results in a layer of silver sulfide on the surface, which appears as a dull or dark discoloration.

Sterling Silver jewelry require polishing from time to time from oxidation. You can easily restore silver back to shine with a soft microfiber cloth.

Here are a few methods to clean sterling silver jewelry:

Method 1: Soap and Water

Steps:

• Mix a small amount of mild dish soap with warm water.
• Use a soft cloth or sponge to gently clean the jewelry.
• Rinse thoroughly with clean water and dry with a microfiber cloth.

Method 2: Baking Soda and Aluminum Foil

Steps:

• Line a bowl with aluminum foil, shiny side up.
• Add 1 tablespoon of baking soda and 1 tablespoon of salt.
• Pour hot water into the bowl and stir.
• Place your silver jewelry in the solution, ensuring it touches the foil.
• Wait a few minutes, then rinse and dry.

Video: https://youtu.be/6aJ5SozF_Zc

Method 3: Silver Polishing Cloth

Steps:

• Gently rub the jewelry with a silver polishing cloth.
• Avoid excessive rubbing to prevent wear on the surface.

Gold plated jewelry require more care. Use just a silver-polishing cloth.

To ensure the longevity and safe use of your jewelry, please follow these guidelines:

Daily Care

• Put on jewelry last to avoid contact with perfumes, lotions, or hairsprays.
• Remove before swimming, showering, or exercising to prevent tarnish or damage.
• Avoid exposure to harsh chemicals or cleaning agents.

Storage

• Store jewelry in a cool, dry place in individual pouches or compartments to prevent scratches.
• Use anti-tarnish cloths or bags to slow tarnishing.

Cleaning

• Polish with a soft microfiber cloth or jewelry-specific polishing cloth.
• For sterling silver, clean with mild soapy warm water, rinse, and dry thoroughly.
• Avoid soaking gemstone or pearl jewelry and never use abrasive cleaners.

Tarnish Prevention

• Wear jewelry often to keep it shiny; natural skin oils help prevent tarnish.
• Store with anti-tarnish strips and clean lightly at the first sign of tarnish.

With a little care, your jewelry will remain stunning for years!

❶ Avoid direct contact with perfume, body lotions, hair sprays or other chemicals.

❷ Jewelry should always be stored away separately in an air-tight jewelry box.

❸ Treat dainty jewelry gently in order to keep them like new.

❹ Avoid direct sunlight, heat or cold, especially stay away from humidity.

❺ Remove jewelry when bathing, showering or swimming.

❻ Remove jewelry when participating in physical activities, e.g. cleaning/gardening.

❼ Clean the jewelry after each use and occasionally wipe with a soft cloth.

❽ Remove your jewelry before going to bed.

❾ Wear jewelry often to keep it shiny; natural skin oils help prevent tarnish.

With a little care, your jewelry will remain stunning for years!

· Small Parts: Keep jewelry out of reach of children and pets. Small pieces may pose a choking hazard.

· Allergy Notice: Our jewelry is crafted from 925 sterling silver and may contain small traces of other metals. Also our brass jewelry collection may contain small traces of other metals. If you have metal sensitivities, please consult with a professional before wearing.

· Sharp Edges: While rare, handmade jewelry may have small edges that could cause minor scratches. Handle with care.

· Chemical Exposure: Avoid exposure to harsh chemicals, cleaning agents, or perfumes, as they can cause skin irritation or tarnish the jewelry.